Terms of service

Last Updated: October 1, 2026

Welcome to Jistride. These Terms of Service (“Terms”) govern your access to and use of the Jistride website, products, and related services.

By accessing our website or purchasing products from us, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Jistride

Jistride provides sports nutrition, dietary supplements, and wellness products through its online store.

Throughout these Terms, “Jistride,” “we,” “us,” or “our” refers to Jistride, and “you” or “customer” refers to any person accessing our website or purchasing our products.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide is accurate and complete.
  • You will use our website and products only for lawful purposes.
  • You will comply with all applicable laws and regulations.

If you are purchasing products on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, nutritional information, ingredients, pricing, availability, and other information displayed on our website are accurate.

However:

  • Product images may vary slightly from the actual product due to photography, screen settings, or packaging updates.
  • Packaging, labels, ingredients, or product specifications may change from time to time.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors or inaccuracies on the website.

Always read the product label and directions before consuming a supplement.

4. Nutritional Supplements

Jistride products are nutritional supplements and are not intended to diagnose, treat, cure, or prevent any disease unless expressly permitted under applicable law.

You should use our products according to the directions provided on the product packaging.

If you are pregnant, breastfeeding, taking medication, have a medical condition, or have concerns about using a dietary supplement, consult a qualified healthcare professional before use.

Do not exceed the recommended serving or dosage stated on the product packaging.

Keep products away from children unless the product is specifically intended for them and appropriately labelled.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another communication method.

An order is considered accepted once we have confirmed the order and/or processed it for fulfillment.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in situations involving:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Shipping restrictions
  • Unusual or excessive orders

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.

6. Pricing

Prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, and promotions at any time.

A price change will not normally affect an order that has already been confirmed, except where an obvious pricing or technical error has occurred.

Applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.

7. Payments

We use third-party payment service providers to process online payments.

By completing a transaction, you confirm that you are authorized to use the selected payment method.

Jistride does not generally store complete payment card details such as CVV numbers or banking passwords.

Payment processing may be subject to the terms and privacy policies of the applicable payment provider.

8. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed during checkout or communicated after purchase.

Delivery times may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Operational disruptions
  • Incorrect or incomplete address information
  • Other circumstances beyond our reasonable control

Once an order has been handed over to the shipping provider, delivery may be subject to the carrier's terms and operational conditions.

Customers are responsible for providing an accurate shipping address and contact information.

9. Returns, Replacements and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Because Jistride products are consumable nutritional supplements, opened or used products may generally not be eligible for return for hygiene and safety reasons.

However, customers may contact us regarding eligible issues such as:

  • Damaged products
  • Incorrect products
  • Defective products
  • Missing products
  • Products damaged during transit

Please refer to our Return & Refund Policy for eligibility requirements and procedures.

10. Cancellation

Orders may be cancelled before they are shipped, subject to our cancellation procedures.

Once an order has been shipped, cancellation may not be possible.

If you wish to cancel an order, contact our customer support team as soon as possible and provide your order number.

11. Promotions and Discount Codes

From time to time, Jistride may offer promotional codes, discounts, bundles, or special offers.

Unless otherwise stated:

  • Promotional codes cannot be exchanged for cash.
  • Promotions may have specific eligibility requirements.
  • Multiple promotional codes may not be combined.
  • Promotional offers may be limited by product, customer, quantity, or time period.
  • We reserve the right to discontinue or modify a promotion.

Specific promotional terms displayed at the time of the offer will apply.

12. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with website functionality or security.
  • Introduce viruses, malware, or other harmful code.
  • Scrape, copy, reproduce, or exploit website content without permission.
  • Use automated systems to access the website in a way that could disrupt our services.
  • Submit false, misleading, fraudulent, or abusive information.
  • Impersonate another person or entity.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our services, customers, or business.

13. Intellectual Property

All content on the Jistride website, including:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Videos
  • Website designs
  • Text
  • Icons
  • Page layouts
  • Other original materials

is owned by or licensed to Jistride and is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

14. User Reviews and Submissions

If you submit reviews, testimonials, photographs, comments, feedback, or other content to Jistride, you agree that:

  • You have the right to submit the content.
  • The content is accurate to the best of your knowledge.
  • The content does not violate another person's rights.
  • The content does not contain unlawful, defamatory, abusive, or misleading material.

By submitting content, you grant Jistride a non-exclusive, royalty-free right to use, reproduce, display, and publish the content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. Health and Product Disclaimer

Information provided on the Jistride website is intended for general informational purposes and should not be considered medical advice.

Individual results from nutritional supplements may vary.

Jistride does not guarantee that any product will produce a particular result for every customer.

Customers should carefully review product labels, ingredients, recommended usage, warnings, and other information before consumption.

16. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services, including payment providers, shipping providers, analytics services, social media platforms, and other technology providers.

Jistride does not control third-party websites or services and is not responsible for their content, availability, security, or privacy practices.

Your use of third-party services may be subject to their own terms and policies.

17. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will always be error-free.
  • All information will always be completely current.
  • The website will be free from technical issues or harmful components.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded under applicable law.

18. Limitation of Liability

To the extent permitted by applicable law, Jistride will not be responsible for losses arising from:

  • Improper use of products.
  • Failure to follow product instructions.
  • Failure to read product labels or warnings.
  • Incorrect information provided by the customer.
  • Events outside our reasonable control.
  • Unauthorized access caused by circumstances outside our reasonable control.

Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Jistride harmless from claims, losses, liabilities, damages, and expenses arising from your:

  • Violation of these Terms.
  • Misuse of our website.
  • Violation of applicable laws.
  • Infringement of third-party rights.
  • Unauthorized use of our website or services.

20. Force Majeure

Jistride will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, strikes, transportation disruptions, technical failures, telecommunications failures, or other unforeseen events.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the applicable matter and Jistride's business location, subject to applicable consumer-protection laws.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, or applicable laws.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

23. Contact Us

If you have questions regarding these Terms, please contact us:

Jistride

Email: jistride@zohomail.in
Phone: 9099800205
Address: Shyamal Kunj Ambika town ship Rajkot Gujarat 360004

For order-related enquiries, please include your order number so that we can assist you more efficiently.