Privacy policy

Last Updated: October 1, 2026

At Jistride, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, or otherwise interact with our services.

By using Jistride, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Depending on how you interact with us, this may include:

  • Full name
  • Email address
  • Mobile/phone number
  • Billing address
  • Shipping address
  • City, state, and PIN/ZIP code
  • Order and purchase information
  • Payment-related information
  • Account/login information, where applicable
  • Information you provide when contacting customer support

We only collect information that is reasonably necessary to provide our products and services.

Payment Information

Payments made through our website may be processed by third-party payment providers.

Jistride generally does not store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on its own servers.

Payment information is handled by the applicable payment gateway according to its own privacy and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Approximate location derived from IP address
  • Website interaction and browsing information

This information helps us understand how visitors use our website and improve our services.

3. Cookies and Similar Technologies

Jistride may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Maintain shopping carts
  • Understand website traffic
  • Improve website performance
  • Measure advertising effectiveness
  • Provide relevant marketing and advertising

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

4. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Deliver products to you
  • Process payments
  • Send order confirmations and shipping updates
  • Provide customer support
  • Respond to enquiries
  • Manage customer accounts
  • Improve our products and website
  • Prevent fraud, abuse, and unauthorized activity
  • Maintain website security
  • Analyze website usage and performance
  • Send promotional communications where permitted
  • Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business without an appropriate legal basis or your consent where required.

5. Marketing Communications

If you have provided your contact information and applicable consent has been obtained, we may send you information about:

  • New products
  • Product updates
  • Offers and promotions
  • Educational content
  • Jistride news and updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

Transactional communications, such as order confirmations, payment notifications, and shipping updates, may still be sent when necessary to fulfill your order.

6. How We Share Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and logistics partners
  • E-commerce/website service providers
  • Hosting providers
  • Analytics providers
  • Marketing and advertising platforms
  • Customer support/service providers
  • IT and security providers

These parties receive only the information reasonably necessary to perform their services.

We may also disclose information where required by applicable law, legal process, court order, government request, or to protect the rights, safety, and security of Jistride, our customers, or others.

We do not sell your personal information as a standalone product.

7. Third-Party Services

Our website may use third-party services for payments, analytics, advertising, communication, shipping, and other business functions.

These third parties may process information according to their own privacy policies.

Examples may include payment gateways, Shopify-related services, Google services, Meta services, shipping providers, and other technology providers used by Jistride.

We recommend reviewing the privacy policies of these third-party providers when applicable.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable precautions to protect your account credentials and personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Fulfilling orders
  • Providing customer support
  • Maintaining business records
  • Resolving disputes
  • Preventing fraud
  • Meeting accounting, tax, legal, and regulatory obligations

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of as appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Raise a complaint regarding our handling of personal information

To make a privacy-related request, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Jistride's website and products are intended for adults and general consumers who are legally permitted to purchase the products.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

Jistride is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their respective privacy policies before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Jistride

Email: jistride@zohomail.in
Phone: 9099800205
Address: Shyamal Kunj Ambika town ship Rajkot Gujarat 360004

Privacy-related enquiries:
Please include “Privacy Request” in the subject line of your email.